LIBERTY GIG INSURANCE
175 Berkeley Street, Boston, MA 02116, United States

 

WITHDRAWAL POLICY FOR LIBERTY GIG INSURANCE ESCROW SERVICES

Effective Date: December 6, 2023
Policy Version: LIB-ESC-POL-2025-001

 

1. SCOPE AND APPLICABILITY

This Withdrawal Policy governs all withdrawal requests from escrow accounts held by Liberty Gig Insurance ("Escrow Agent") for gig workers, freelancers, and independent contractors ("Beneficiaries") under the Gig Insurance Escrow program.

 

2. UPFRONT FEE STRUCTURE

All fees associated with escrow services are paid in full at the time of deposit:

Insurance Disbursement Fee: 3.5% of total escrow amount

Processing Fee: Included in the 3.5% disbursement fee

Administrative Fee: $0 (covered under disbursement fee)

No Additional Charges: No withdrawal fees, transfer fees, or hidden costs will be assessed at time of withdrawal

Fee Payment: The Depositor (client/platform) is responsible for paying all fees upfront upon funding the escrow account. Beneficiaries receive the full escrow amount without any deductions.

 

3. THREE-DAY FREE INSURANCE COVERAGE

Every escrow transaction is automatically protected by our 3-Day Free Insurance Coverage from the date of deposit:

Coverage Period: 72 hours from timestamp of initial deposit
Coverage Includes:

Protection against fraudulent deposit reversals

Insurance against platform insolvency during coverage period

Dispute mediation services

Payment guarantee up to $10,000 per escrow

Coverage Exclusions:

Withdrawals requested after 72-hour window

Activities violating our Terms of Service

Fraudulent claim submissions by Beneficiary

 

4. WITHDRAWAL PROCESS AND TIMELINES

Standard Withdrawal:

Request Submission: Beneficiaries may submit withdrawal requests 24/7 via the Liberty Gig Insurance portal

Processing Time: 1-2 business days after request

Minimum Withdrawal: $50.00 USD

Maximum Withdrawal: Full escrow balance

Expedited Withdrawal:

Availability: Available after 3-day insurance period expires

Processing Time: Same business day if requested before 2 PM EST

Additional Fee: $0 (no extra charge)

Bank Transfer Timeline:

Domestic (US): 1-3 business days after processing

International: 3-7 business days after processing

 

5. WITHDRAWAL CONDITIONS AND LIMITATIONS

Identity Verification: All Beneficiaries must complete KYC verification before first withdrawal

Bank Account: Valid bank account or digital wallet must be linked and verified

Escrow Status: Funds must be released by Depositor and past insurance hold period

Documentation: Completed W-9 (US) or W-8BEN (international) required

No Partial Holds: Once released, full escrow amount is available for withdrawal

 

6. CANCELLATION AND REVERSAL POLICY

Within 3-Day Insurance Period:

Depositor may request cancellation with documented dispute

Funds held pending investigation (maximum 5 business days)

If approved, full refund to Depositor minus 1% cancellation fee

After 3-Day Insurance Period:

No cancellations permitted

Disputes must go through formal arbitration process

Beneficiary withdrawal rights are protected

 

7. CONTACT AND SUPPORT

Withdrawal Support Team:
📧 individual.claims@libertygiginsurance.com
📞 1-800-LIB-GIGS (1-800-542-4447)
⏰ Monday-Friday, 9 AM - 6 PM EST
 

Emergency Escalation:
For urgent withdrawal issues, contact your assigned Gig Insurance Specialist directly.
 

8. POLICY UPDATES

Liberty Gig Insurance reserves the right to modify this policy with 30-day written notice to active Beneficiaries. Continued use of services constitutes acceptance of policy terms.

 

END OF POLICY

This document is legally binding and subject to the Master Escrow Services Agreement.